Data we process

We process the email address used for sign-in; workspace details you provide; prompts, domains, scan configuration, provider responses, site-readiness evidence, reports, scheduled checks, and support correspondence. We also process limited device, request, security, and product-usage data needed to operate and protect the service.

Why we process it

We use this data to authenticate you, run requested checks, produce and store reports, deliver notifications, support private sharing, prevent abuse, diagnose failures, and improve service reliability. AEO.io keeps derived ranking, citation, sentiment, accuracy, trend, and causal claims suppressed unless the applicable measurement method is validated.

Service providers

Requested scans may send the configured prompt and necessary context to the answer or model providers identified in the report. Infrastructure, email, analytics, and security providers process limited data on our behalf. We do not sell personal information.

Private sharing

Share links are capability links. Anyone who receives an active link can open its bounded report snapshot until it expires or is revoked. Shared snapshots exclude account details, editable workspace data, exact prompts, raw answers, and source URLs.

Retention and deletion

Workspace and account data remain available until you delete the account or the service removes data for security, operational, or legal reasons. Account deletion is available in account settings and permanently removes the account-scoped product records covered by the deletion flow. Short-lived security and operational records may remain where needed to protect the service or meet legal obligations.

Your choices

You can update notification preferences, revoke report links, export reports, and delete your account from the product. For access, correction, deletion, or privacy questions, email support@aeo.io.